At Thaler we believe that your each bag is an extension of your style and should experience the same luxury you do, as such we offer our community an inclusive and generous warranty.

If your product is damaged or defective within two years, we will send you a new product free of charge, if for any reason you are unsatisfied with your purchase we will provide a full money back guarantee.

For whatever reason you are unsatisfied with our product quality please let us know how we can improve, our customers are at the forefront of our business and we want to provide you with the perfect bag to showcase your style!

Just fill out the form below explaining the issue you faced and and we will contact you with further instructions.